First Quality Plumbing - Orlando

Outstanding customer service by Keegan. Totally professional courteous and I think one of the best technicians I’ve ever come across. Extremely knowledgeable explained to me every question that I had. Went straight to work without missing a beat took care of my water heaters heating elements like a true professional. He arrived earlier than expected, and honestly left sooner than I expected. It is hard to find a company this responsive with such great technicians. Thank you for getting us up and running with hot water again for the whole family. I appreciate you all very much. Oh one more mention, the schedulers and dispatchers were very courteous and professional also.

So thankful for this company! They were able to add me to their schedule at the last minute, and the entire team was professional, courteous, and patient with all of my questions. 😊 Their excellent service made the experience stress-free from start to finish. I wouldn’t hesitate to recommend them to a friend, just as a friend recommended them to me! ⭐️⭐️ ⭐️⭐️⭐️

Daryl was absolutely a charm, great, professional, answered all of my questions, I really appreciated his work repairing my house water valve. The company's communication at large however really lacked- both on Sunday when I called the emergency line, the guy who called me back said he'd be out that day but he would call and let me know when he'd be there that night but it was a no-call no-show, and nobody called me the next day, I had to call to ask where I was on the schedule (first opening was Thursday). Then they just...showed up that day, without calling to schedule a rough window of when to arrive so I could make sure I was there and free to talk, which impacted my work-from-home job significantly. This would absolutely be 5 star review if there had just been more communication from the company about scheduling/ability to come out.

Took a little while, but with the extra effort, he was very able to clear our long drain line and get us back up and running. After calling dispatch, it wasn’t much after I received a call from the technician who came out as soon as possible. We appreciate the help will definitely recommend.

Excellent service. Plumber was on time. Courteous explained what he was going to be doing before doing the work when finished. Made sure no leaks. Highly recommend very reasonably priced and they offer veterans discount