Lunex Power

From start to finish, getting solar with Lunex took 4 months (including a new roof), but it was totally worth it. The company set everything up and made everything simple every step of the way. This is a long-term dream fulfilled and I’m so happy to be running my home on solar energy now!

Lunex Power, Inc. did an outstanding job on our electrical work from start to finish. The entire process was smooth, professional, and clearly handled by a team that knows exactly what they’re doing. Daniel and Alex were the technicians on site, and they were excellent—punctual, knowledgeable, and extremely detail-oriented. They took the time to explain everything, answered all of our questions, and made sure the work was done safely and cleanly. You can tell they take real pride in their craft. The quality of the installation exceeded expectations, and everything was completed on schedule without any issues. It’s not easy to find contractors who combine technical skill with professionalism and great customer service, but Lunex absolutely delivered. Highly recommend Lunex Power, Inc. to anyone needing reliable, high-quality electrical work.

Sales experience was solid. Ramses was professional, met me at 9pm on a Friday, gave a standard sales pitch, and tried to close on the spot—as expected. We finalized the next morning, he came out for the survey and paperwork, and everything seemed smooth. I was promised installation between Halloween and Thanksgiving. That’s where things went downhill. Lunex handled the permits, but once permits were approved, they scheduled installation a month later in December, well past the promised window. Installation day was a mess. The crew clearly didn’t want to be there, rushed the job, and even blocked my Ring camera with a shirt (which they forgot to remove). I don’t know what they were trying to hide, but it was unprofessional and concerning. They complained all day about the electrician not being there, rushed out, left no paperwork, and provided zero guidance on next steps. The inspection process was worse. Lunex scheduled the city inspector every day for an entire week, yet failed repeatedly. The inspector told me they failed on multiple basic issues—loose screws, missing covers, stickers not removed. He also said Lunex requested re-inspections without being onsite, seemingly hoping things would just pass. Eventually, after a week, a Lunex power rep came out and fixed most of the issues. Still, no paperwork left behind—no permits, no photos, nothing. It took two full months to pass inspection and reach PTO. Even after receiving PTO from TECO a week ago, my system is still not operational. I was told to contact someone internally and have received no real solution or response. The only reasons I chose Lunex were competitive pricing and the assumption that a large company would stand behind warranties. The only real positives were the salesperson and the fact that Lunex covered one solar payment due to their own delays. Everything else—communication, workmanship, professionalism, and transparency—was unacceptable. Blocking security cameras and the overall carelessness alone should be a red flag. If I could do this again, I would choose another company. I’m doubtful they’ll honor their warranties. Maybe the Powerwall will be operational this month? Honestly, I doubt it.

Wilfredo did an excellent job walking through the system with me and initiated a review on our system production since reported numbers seem pretty high. He demonstrates genuine concern for a quality customer experience

Amazing company. From the first call, through install and follow up calls, we were blown away. Ryan our sales rep spent weeks making sure we fully understood everything we were getting. Even after meeting with 5 other companies we decided on lunex due to the relationship and product. When it came to install they got it done so fast and professionally. Than our follow up call we fully got educated on every part of the app. My wife is blown away by how the whole process went. We have had bad experiences in past but this was just perfect.