Storm Smart

We recently had a Storm Smart Roll Down Screen installed on our lanai. The entire process was flawless. Donna Smith came to our house and provided us with screen color options, trim options and provided excellent information for our screen. The gentleman who came out and measured and the crew who came to install were excellent. They did the job right the first time and cleaned up after. They also spent time showing us how to operate our screen. The install was way ahead of schedule and we couldn’t be happier. Donna came back to check everything and provided additional info on caring for our screen. We would highly recommend this Storm Smart location for any work you want done.

We had a storm screen put in today. Its started with great customer service with Derek the sales rep..Well it only got better we had Terry and Bailey as our installers and let me tell you they both were amazing, superior knowledge on installing and personable. We so enjoyed every bit of them and storm smart from day 1 Best part of hiring someone is having the best installation thank you Terry and Bailey

Worst company ever!! I own a condo on Ft Myers beach Florida but I live on Long Island NY. So I purchased storm shutters from storm smart and it was a problem from the start. Problems started with delayed installation ect. But the best part is now the storm shutters are not rolling up and down properly. So after leaving countless phone messages I have an appointment March 19 for the“service men “ to look and listen. 165.00. Note I’m on the 5th floor the shutters are hung on the outside of my unit Then I was informed remind you, my Shutter is a two years old that I have to pay for a lift if something is wrong for them to fix the problem. The cost of the lift is between three and $500!! Storm smart will not budge on this and their product is two years old. Please do not make the same mistake I did and use Storm smart . Find another Shutter Company in the area. Please!!!!

Storm Smart installed 4 windows and a lanai screen in my home. One of the window frames has cracked. We have never even opened this window. This company does not back it's workmanship or product. They want to charge a service call fee to look at the cracked window and if it is in need of replacement they will charge me labor by the hour. The won't even come here unless I pay for the service call in advance. I do not think a window frame is intended to last only 3 years. Shame on Storm Smart. Also, I asked for a call back from a supervisor which I never got and had to follow up myself. It it abundantly clear they take great pleasure in telling you the warranty is for 1 year. They must have conducted a study to see how long it takes for the product to break. STAY AWAY!

We had a storm smart motorized screen installed this past January. The process was simple and easy. Installation occurred quickly and every person we dealt with were professional, polite and did a quality job. Our sales person, Donna Smith, communicated to us frequently keeping us informed and provided follow up. If we need another, I would call them and ask for Donna every time.