United Air Temp

UPDATE- 7/1/2025: This company has failed to take any type of responsibility for any of the damage. There company is set-up through a call center which makes it very easy for them to ignore your calls or any other communication. At least 5 calls were placed over the last few weeks, and several emails sent. No one with authority or that can make any type of decision ever calls me back. Avoid this company at all costs. United air temp has been out to my property 5 times in less than a month to try to resolve the same issues. No issues have been resolved, and I have damage to my property as a result of service. I was charged two pounds of freon on the first visit and sold a full service agreement. The tech had to come out the same night to remove freon because the compressor was hissing. The AC problem was not fixed. During the next visit to try and resolve the same issue they stated my condensation line had some blockage. I was told it was fixed , but days later I began to get water condensation back-ups. On the fourth visit a different tech came by to look into both issues. I was told the condensation line was good and an adjustment had been made to overflow switch. Days later I had flooding because the switch had been disabled. Baseboard and flooring had to be removed. Flooring will need to be replaced, and drywall remediated. Inexperienced technicians not able to get the job done and costly mistakes were made. Unacceptable.

Very honest and trustworthy business! I booked for A/C mini split until maintenance & service, and the technician told me before starting that they would not be the best company to service these. They could have charged me anyway but did not. Appreciate the honesty and hope to work with them again in the future

Technician Frank called en route for his arrival time. He was polite and professional, answering questions for explaining work to be done. All work was completed , except for a UV light that needed changing. Since none was on his truck, he ordered one to return and replace it. Frank is an asset to United Air Temp. He's on our list of good techs from this company. Thank You.

Arrived on time and went right to work assuring that my two AC units were functioning as they should. Good communication was maintained throughout the entire process. The Technician was very knowledgeable and able to explain things in a way that I could actually visualize. This company is highly recommended.

Sent by AHS...No time block was assigned, 2 techs showed up late Friday left around 10pm. Was gone all day Saturday, went upstairs Sunday afternoon ceiling is flooded, carpet is wet huge water spots in ceiling, water dripping. Called them and was told they could come tomorrow but couldn't give me a time frame. They seemed unconcerned about the leak or my ceiling. I have a shot off valve and if it's not working it's because of the tech. There wasn't a leak prior to the service call...I am totally upset about the lack of professionalism. Still have no Cool Air.